Citizen’s Guide to Making Complaints The Avon Police Department is committed to providing high quality police services to the community.  In order to be responsive to community needs, it is necessary to have citizen input.  Your constructive comments about our service both good and bad with help us achieve excellence in Police.   Making a complaint A complaint can be made by telephone or in person.  Capt. Robert Whitty is in charge of Internal Affairs at the Avon Police Department.  Capt. Whitty can be reached at 860-409-4200 or has Office hours between 8 AM and 4PM at the Avon Police Department.  Below is a recent chart of The Avon Police Department Internal Affairs Statistics. Year Total Investigations Exonerated Sustained Not Sustained Unfounded Closed Medical 2007 16 3 6 4 2 1 2008 11 4 5 2 2009 11 5 4 1 1